About your order

Shopping process

  • Please check the product contents (volume, quantity, etc.) on the [Confirm Cart Contents] page.
    If you wish to add other items, select "Continue Shopping".
  • On the [Order Procedure] page, select your delivery address, delivery date and time, and payment method, then proceed to the next step.
  • Please check that there are no mistakes on the [Order Procedure] page. Click the "Confirm Order" button to [Complete your order].

After completing your order, an [Order Completion Email] will be sent to your registered email address.
If you do not receive an email, it may be because the email address you entered is incorrect or you have rejected emails from our store. Please check your email settings.

Changing the delivery address after placing an order

Changes can only be made before your order is shipped.
If there are any changes, please contact us using the inquiry form below.

*Please note that we cannot change the delivery address for customer reasons after shipment.

Contact form here

Changing or cancelling an order

Changes can only be made before your order is shipped.
If there are any changes, please contact us using the inquiry form below.

*Please note that we cannot accept changes to your order after it has been shipped.

Contact form here